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FAQs

Click on each question below to read the answers.

How long have you been in business?

We have been consulting, selling, and installing all types of fence for over 15 years. We have been doing this long enough to where we get repeat customers! We are very experienced and we’re certain you’ll be pleased.

Do you have any references?

All our previous customers are references for the next.  We keep that in mind when providing our services.  We always have current references available that you may call.

How long will the work take to complete?

The typical back-yard fence project takes approximately two working days.  There may be a non-work day in between to allow the post concrete to cure.  Larger projects may take an extra day or two.

When can you start?

On average, we usually can start a project within two weeks.  During very busy times, the lead time may be up to three weeks. However, we can sometimes squeeze you in between jobs depending on our schedule and location.

Do you require a deposit?

We don’t require a deposit unless it’s a special-order product.  The signed proposal is all we need to get your job scheduled.  Full payment is due upon completion.

Do you offer free estimates?

Yes.  Our estimates are free.  We will visit your property, consult with you, offer suggestions, listen to your concerns and provide you with a diagram and a written proposal.  Proposals are typically emailed to you within 24 hours.

Do neighbors share the cost of the new fence?

Some neighbors may be agreeable to the idea of sharing the cost, and some won’t consider it.  Mostly, it has to do with your relationship with your neighbor.  The new fence will benefit both of you and should be a shared project.  It doesn’t hurt to ask.  In our proposal, we will specify each neighbor’s share, if needed.

Do we need a permit for the fence?

Fence permits are not typically required in Austin and surrounding areas. However, Lakeway and Georgetown do require permits.  Certain fence requirements may be needed for new pool construction in order to meet pool code and many HOAs require approval before fences can be installed, replaced or altered.

It’s best to check with your city or HOA first.  We’ll provide you with a fence diagram and pictures of the fence, which you can turn into the City or HOA for permit or approval, along with your survey.

What is your service area?

For residential projects, we cover all of Austin, Dripping Springs, Wimberley, Driftwood, Oak Hill, Kyle , Buda, Lakeway, Round Rock, Cedar Park, Georgetown, Manor, and Hutto..  Depending on the size of your project, we may be open to traveling further afield.

For commercial projects, we cover all of Texas.

What type of payment do you accept?

Full payment is due upon completion.  At this time, we accept checks and cash.



"Sierra fence created the most gorgeous iron railing fence for my new house. They were prompt, efficient and professional. It's the envy of the neighborhood, and the dogs like it because they can see other dogs through the bars."

Margaret-Anne
from Bee Cave

Sierra Fence - Accredited Business - Click for Review